Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, such as when you create an account, update your profile, request customer support, or communicate with us. This may include:

• Name and contact information
• Company details
• Employee data (names, roles, shift patterns)
• Location data (only when GPS tracking is enabled by admin and user is clocked in)

2. How We Use Information

We use the information we collect to provide, maintain, and improve our services, such as to:

• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities in connection with our Services

4. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA) or UK, you have certain data protection rights, including:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you.

5. Data Controller vs. Data Processor

We process data in two capacities:

• As a Data Controller: For the information you provide to us directly for your account (e.g., your company name, admin email, billing details).
• As a Data Processor: For the employee data and job details you upload to the system. You (the employer) act as the Data Controller for this information, and use our Service to process it.

6. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee compliance with this policy. If you have any questions about this policy or how we handle your data, please contact our DPO at privacy@crewforce.app.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at terms@crewforce.app.